Mighway COVID-19 Travel Policy


Alert Levels
Auckland is at Alert Level 3 from 11.59 pm on Tuesday the 21st of September.  The rest of New Zealand is at Alert Level 2. 

Book with confidence.


To ease your trip-planning and help you to enjoy a hassle-free holiday, we have introduced our COVID-19 travel policy. Learn more about our policy and how you are covered, below:

Change your travel dates free of charge

Enjoy peace of mind when you book your next campervan hire with our free of charge date change. If your booking is impacted by Government issued travel restrictions, or if you/those travelling with you test positive for COVID-19, Mighway will allow you to change your booking dates free of charge.

Please note: Date change is subject to vehicle availability, owner approval and you will need to pay any difference in the daily rental rate. Bookings are non-transferable, and normal cancellation fees will apply should you cancel your booking without Government travel restrictions in place. If would like to change your travel dates due to testing positive for COVID-19, Mighway will require proof of your/your travel companions’ test result before approving any date changes.

Free Cancellation

We understand that trip-planning is more complicated than usual. So, if your travel is impacted by Government issued COVID-19 travel restrictions, you have the option to change your dates free of charge or you can cancel your booking and receive a refund in full.

Free cancellation is only valid for booking requests from 09 April 2021, and for bookings where you are not permitted to travel due to Government issued Covid-19 travel restrictions. Bookings are non-transferable, free cancellation excludes any credit card fees, and normal cancellation fees will apply should you cancel your booking outside of Government issued Covid-19 travel restrictions. Free cancellation does not apply if you/those you are travelling with contract COVID-19. Failure to comply with Government issued COVID-19 requirements is at your own risk, and normal cancellation fees will apply.

To learn about local travel restrictions, we ask that you please stay up-to-date with the latest information provided by Government officials, and we also encourage you to use a travel insurance provider that may offer some cover for expenses incurred related to COVID-19.

Please use the following resources for the most up-to-date governmental information on COVID-19 safe travel in Australia and New Zealand.

If you have any questions regarding COVID-19 travel restrictions issued by the Government, and how this may impact your booking, please contact our team. You can email us at support@mighway.com or phone us on 0800 555 696.