Roadside Assistance

Hit a roadblock?

We've partnered with the NZRA to bring you roadside assistance 24/7, 365 days a year. If you have hit a roadblock, call 0800 555 696 and press 2, and we'll get you back on track.

New Zealand Roadside Assistance

The NZRA services hundreds of New Zealand companies and over two hundred thousand individuals with reliable, efficient roadside assistance. 

Their automotive expertise, state-of-the-art systems and specialised customer service, ensures you're getting the best roadside support with an average response time of 30-40 minutes. NZRA is proudly 100% New Zealand owned and operated, working alongside the country's top roadside service providers and automotive repairers. Their robust, diverse and reliable service provider network covers all New Zealand roads and in some cases, inaccessible off road and remote beach locations including Waiheke Island.

Their dedicated and experienced team ensures quick, reliable roadside assistance services when you need it most.

Our Policy

Roadside Assistance

  • Mighway provides 24-hour on-road assistance support through our partners New Zealand Roadside Assistance (NZRA). If you run into any issues on your journey, please call us on 0800 555 696 and press 2.
  • Any problems associated with the Vehicle including equipment failure, must be reported to Mighway within 24-hours in order to give us the opportunity to rectify the problem during the Rental Period.
  • The on-road assistance service provided by NZRA will cover, free of charge, any technical malfunction of the Vehicle arising from a manufacturing or material fault that directly renders the part concerned unfit for operation during the Rental Period. You will be charged for any on-road assistance where the malfunction was caused by your actions or omissions. This will include any on-road assistance for the following;

(a) the Vehicle running out of fuel;

(b) the keys being locked inside the Vehicle or lost;

(c) flat batteries caused by incorrect usage of the batteries and or incorrect usage of any equipment that requires the batteries to operate;

(d) a breakdown caused by Damage caused in an accident;

(e) a breakdown caused by willful neglect.

  • All on-road assistance required or managed due to circumstances covered in (a) – (e), or otherwise as a result of your actions or omissions, will incur a minimum charge of NZ$150 plus any additional charges provided by third party assistance (see the Additional Charges in Schedule One of the T&Cs).